At jili50, your privacy matters. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, and the steps we take to keep it secure. By registering an account or using our platform, you agree to the practices described here. For related rules on platform use, see our Terms and Conditions.
Last updated: 2025. Applies to all registered players in the Philippines.
When you register an account on jili50, we collect the personal details you submit, including your full name, date of birth, email address, mobile number, and preferred payment method details. This information is required to verify your identity, confirm that you meet the minimum age requirement of 18 years, and set up your account correctly for use on our Philippines platform. We may also collect additional documents such as a government-issued ID or proof of address when processing withdrawal requests or responding to identity verification requirements. Any information you voluntarily provide when contacting our support team — such as details about a transaction issue or account query — is also retained to help us resolve your concern efficiently. You are responsible for ensuring that all information you submit is accurate and kept up to date, as outdated details may affect your ability to withdraw funds or access certain features. jili50 will never ask for your password through any communication channel, and you should never share it with anyone.
When you access jili50 through a browser or mobile device, we automatically collect certain technical data to help us operate and improve the platform. This includes your IP address, device type, operating system, browser version, session duration, pages visited, and the features you interact with during each visit. We use this data to monitor platform performance, detect unusual activity that may indicate fraud or unauthorised access, and ensure that the experience is optimised for Filipino players on both desktop and mobile.We also collect aggregated, anonymised usage statistics that help us understand which games, betting markets, and platform sections are most popular among our players. This technical data is not used to identify you personally on its own, but may be combined with your account information when investigating a security concern or resolving a dispute. You can limit certain types of automatic data collection by adjusting your browser settings, though doing so may affect how some parts of the platform function.
To process deposits and withdrawals in Philippine pesos (PHP), jili50 collects transaction-related information including payment method type, transaction reference numbers, amounts, and timestamps. Full payment card numbers or full bank account credentials are never stored directly on our servers — these are handled by our trusted local payment partners who operate under their own security and compliance standards. We retain transaction records for the period required by applicable Philippine regulations and our internal audit processes, after which they are securely deleted or anonymised. If a withdrawal request triggers an identity verification check, we may request additional documentation to confirm that the payment method belongs to you and that the transaction is legitimate. All payment data is transmitted using encrypted connections to prevent interception during processing. For more details on how withdrawals are handled, visit our Withdrawal page.
The primary purpose for collecting your personal data is to operate your jili50 account and deliver the services you have signed up for, including access to the Game lobby, Betting markets, Promotions, and the VIP programme. We use your contact details to send you important account notifications such as deposit confirmations, withdrawal status updates, and security alerts — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. Your date of birth and identity documents are used solely to verify that you meet the minimum age requirement and to comply with responsible gaming obligations applicable to operators serving Filipino players. We may use your gameplay and transaction history to personalise your experience on the platform, such as surfacing promotions that are relevant to the games or betting markets you use most. jili50 does not sell your personal data to third parties for their own marketing purposes under any circumstances. Any use of your data beyond what is described in this Privacy Policy will only occur with your explicit consent or as required by applicable law.
jili50 uses your personal and technical data to protect the integrity of the platform and the safety of all players registered in the Philippines. Automated systems monitor account activity for patterns that may indicate fraud, money laundering, bonus abuse, or unauthorised access, and flagged cases are reviewed by our security team. Where we are legally required to do so, we may share relevant account and transaction data with Philippine regulatory authorities, law enforcement agencies, or financial institutions as part of our compliance obligations. We retain data for as long as your account is active and for a further period as required by applicable regulations, after which it is securely deleted. If your account is suspended or closed due to a breach of our Terms and Conditions, we may retain certain records for a longer period to support any ongoing investigation or legal proceedings. Our fraud prevention measures are designed to protect honest players and maintain a fair environment for everyone on the platform.
As part of our commitment to responsible gaming, jili50 may use your account activity data to identify patterns that suggest a player may be experiencing difficulties with their gaming behaviour. This includes monitoring for signs such as rapidly increasing deposit frequency, repeated failed withdrawal attempts, or extended uninterrupted play sessions. Where such patterns are detected, our team may reach out to offer support resources or apply account protections in line with our Responsible Gaming policy. This use of your data is carried out in your interest and in fulfilment of our duty of care as a platform serving Filipino players. Any self-exclusion requests or limit-setting preferences you submit are stored and applied to your account immediately, and this data is retained even after account closure to prevent re-registration during an active exclusion period. We believe that responsible use of player data is a core part of providing a safe and trustworthy entertainment platform.
As a registered player on jili50, you have the right to request access to the personal data we hold about you, and to ask us to correct any information that is inaccurate or incomplete. You may also request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply to our operations in the Philippines. If you wish to object to a particular use of your data or withdraw consent for optional data processing activities, you can do so by contacting our support team using the email address provided below. We will respond to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request. Please note that some requests — such as deletion of transaction records — may not be fulfilled in full where retention is required by law or for the resolution of an active dispute. jili50 is committed to handling all data rights requests fairly, transparently, and in accordance with applicable privacy regulations.
jili50 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, the updated policy will be published on this page with a revised effective date, and we may notify you by email if the changes significantly affect how your data is used. We encourage you to review this page periodically to stay informed about how your information is being protected. If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your personal information has been handled, please contact our support team at: [email protected]. For answers to common questions about your account, payments, and platform features, visit our FAQ page. Your trust is important to us, and we are committed to being transparent about our data practices at all times.